LIVECHAT
develops the online technologies of communication and real-time marketing
solutions.
LiveChat - Business Communicator offers your company a new internal
communication channel. By using the customer invitation function your
operators can actively invite customers to chat. The system allows
both manual and automatic Invitations. Real-time user monitoring
enables getting information about service users` activity. Which web page is
the most popular one, where does the user spend the most time, how often
does he visit the website, and how many conversations did he have with the
operators. Generating tallies and charts of the amount of
conversations, chat invitations and time devoted to customer service by
particular operators.
